Contact-center control room for calls, chats, callbacks, customers, and Egypt SMS.

Manage ACD queues, agent work, FreePBX events, customer records, and SMS campaigns from one website.

v1.3.0

Cleaner app layout, standalone login, hidden WordPress admin bar, advanced dashboard, customer profiles, SMS operations, and FreePBX bridge.

Voice audio stays on FreePBX. The website controls the workflow.

Queue, capacity, priority, language, VIP, and longest-idle routing.

Assigned work, customer profile, chat, callback, and call history.

CSV import, consent, templates, test-send, segment counter, and logs.

Click-to-call, call events, call logs, and missed-call callback creation.